Wheelchair loan, Hearing Loop hire, Hearing Aid Batteries
Please note that Chesterfield Audiology have confirmed that during the current coronavirus pandemic, hearing aid batteries can be posted out to customers.
01246 514 403
and your batteries will be sent to you direct.
From Monday 23 March 2020, please do not call in to the Connex Community Support office to collect your batteries until further notice. Thank you
Who do we help and how?
We can provide wheelchair loan and hearing loop hire. We also distribute hearing aid batteries from our Buxton office to NHS patients who receive their care from Chesterfield Royal Hospital only.
We have a number of manual wheelchairs, including bariatric chairs, available for hire to anyone living in the High Peak and surrounding areas, as well as Ashbourne, Bakewell and the Derbyshire Dales.
Will it cost me anything?
- Our wheelchairs are available for loan with a £10 deposit which is fully refundable.
- The hearing loop costs £10 per hire.
- Hearing aid batteries are free of charge to Chesterfield Royal Hospital patients.
How do I get referred for hearing aid batteries?
For hearing aid batteries, you must be referred by Chesterfield Royal Hospital and will have either a brown hearing aid log book, or white log card which you will need to present when requesting batteries at our Reception.
How do I arrange a wheelchair loan or hearing loop hire? How do I arrange to collect my hearing aid batteries and where can I collect them?
For wheelchair hire, we recommend that you contact us by phone in order to check availability. We can then arrange for you to drop into our Bakewell, Buxton or Ashbourne offices to pay the deposit and pick up the wheelchair.
We welcome anyone who wishes to hire our wheelchairs but please be aware that the loans are intended to be short term only. This is usually two weeks. However, in some circumstances we can extend this by arrangement, if you telephone the office you originally collected the wheelchair from.
Our wheelchairs are suitable for a maximum weight limit of fourteen stones. The bariatric chairs will support a maximum weight of thirty two stones.
Please phone the office in advance to book the hearing loop. It is held at the Buxton office, but we will be able to transport it to the Ashbourne office given enough notice.
You can drop in at the Buxton office at any point during our opening hours to pick up hearing aid batteries. Please remember that you will need to bring your log book or card in order to be allocated batteries.
Telephone: 01298 23970