01298 23970


Who do we help and how?

Official macmillan partnership logoConnex Readycall provides befriending and practical support to people and their families in the Derbyshire Dales who are aged 60 and over, living with cancer or other life-limiting health conditions.  Our offices are based in Ashbourne and Bakewell but we support people in all the villages and towns in the Dales.

Our team of volunteers can offer support on a weekly, fortnightly or ad hoc basis, depending on what support you need and volunteer availability to help you.

  • Our volunteers could call in for a cup of tea and a chat
  • Our volunteers could help with the shopping – assisting you to do your own shopping or doing it from a list for you.
  • Our volunteers could walk your dog whilst you are unwell or unable to get out.
  • Our volunteers could take you out and about – a visit to the garden centre or a favourite café.

We can also offer subsidised transport to hospital for cancer-related appointments.


Intergenerational Befriending

A scheme working with students from a local school in Ashbourne to provide meaningful befriending experiences between the generations, providing each with company and laughter.


Womens Cancer Support Group

A friendly peer support group for any women affected by cancer – individuals, carers and family  The group normally holds small informal meetings with speakers or activities, once a month.


Will it cost me anything?

Connex Readycall is a free to access service. Please call us or see below on how to refer to the service.


How do I get referred to Connex Readycall and who will support me?

We take referrals from anyone so you can self-refer to the service, or somebody like a nurse or friend for example can refer you to the service.

All our Connex Readycall volunteers are friendly local people and are fully trained and insured.  They also undergo a full DBS (police record check) to ensure client safety.  If you know someone who would benefit from being visited by a Connex Readycall  volunteer please give us a call at our Ashbourne or Bakewell offices – see the contact details below.


Would you like to volunteer with Connex Readycall?


Contact Information

Connex Person Placeholder

Juliet Short

Operations and Development Manager

Telephone: 01335 348600

Email: juliet@connex.org.uk

Glynis Ainley

Connex Readycall Support Officer

Telephone: 01335 348600

Email: glynis@connex.org.uk

Connex Person Placeholder

Peter Mayers

Services Support Officer

Telephone: 01335 348600

Email: peter@connex.org.uk

Connex Readycall North Dales

North Dales office address: c/o Derbyshire Dales CVS, The Agricultural Business Centre, Agricultural Way, Bakewell DE45 1AH

Sam Tock

Connex Readycall Coordinator

Telephone: 01629 693693

Email: sam@connex.org.uk

Jill Beckett

Connex Readycall Support Officer

Telephone: 01629 693693

Email: jill@connex.org.uk

Connex Readycall South Dales

Sarah Hallam

Connex Readycall Coordinator

Telephone: 01335 348600

Email:  sarah@connex.org.uk

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